Accessing Mental Health Crisis Services

From 29th April, people of all ages in England can access local crisis services directly by calling 111 and selecting the mental health option. Calls will be answered by a trained mental health professional who will be able to quickly assess the situation and determine whether an urgent referral is required. 

In Birmingham and Solihull, those already engaging with mental health services are asked to continue to contact their existing service. Contact telephone numbers will be in care plans and treatment plan letters.

Those seeking advice and information for people experiencing mental health difficulties and not a mental health crisis, are encouraged to continue to call the Birmingham Mind Mental Health Helpline (0121 262 3555; Freephone 0800 915 9292) or self-refer to Talking Therapies.